Teleworkers have greater job satisfaction, Cisco finds

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Three-quarters of teleworkers found resources like teleconference calls fit seamlessly into their work lives.

Businesses are increasingly aware of the need to improve the level that employees are engaged with their work. Many companies consider their employees their biggest asset; after all, not many businesses can run without them.

It is important for a successful business to get the most out of its employees. No one wants to lose their brightest talent to a close competitor, so making sure employees' work-lives are streamlined allows them to be both productive and, importantly, satisfied in their role.  

Keeping workers both engaged and happy can sometimes be two sides of the coin, but on rare occasion, both can be achieved at the same time.

This is the subject of the latest findings by worldwide IT and technology firm Cisco, which discovered that "hybrid teleworkers" - that is, employees who use services like teleconference calls - have a significantly higher level of job satisfaction and productivity.

Cisco surveyed more than 1,800 employees and around 100 managers across 50 Australia and New Zealand businesses. Teleworkers said that the ability to work with flexibility allowed them to be more productive, lessened their workloads and, as a result, led them to be more satisfied in their roles.

Meanwhile, managers said that workers with access to agile telecommunication services improved the quality of their work and suffered from lower levels of absenteeism.

Seven out of every 10 employees said that teleworking had impacted their attitude towards their job favourably. Almost three-quarters (73 per cent) said that resources such as teleconferencing fitted seamlessly into their work schedules. 

The improved speed and ease of communication also allowed teleworkers improve their productivity by 12 per cent - or, in other terms, added around an hour to every 8.5 hour working day.

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Topics: Teleconferencing

Last updated on November 5, 2014 23:51

Eureka Editor

Written by Eureka Editor