When the work piles up, it's easy to assume that workers can take up that little bit of slack, increase their workload and business can continue as usual. This is not always the case.
The collective burden of all these small additions to workload can make up a significant overall weight and your workers are likely to struggle.
The ways this can erode the productivity and job satisfaction of employees should not be underestimated, and a business that does not work to confront this challenge could see a high level of employee turnover.
Yet business leaders are not meeting this problem head on, as a recent Deloitte research study of 2,500 business and HR professionals shows.
In its survey, Deloitte discovered that more than one-third (34 per cent) of respondents believe overloaded workers is one of the top five priorities they face in the workplace today. What's more, fewer than 1 in 10 believe they are dealing with this effectively.
Deloitte Australia's Human Capital Leader David Brown said that, while you may not want to take on less work to relieve workers of their burdens, improving the effectiveness of the workplace environment is a great way to better equip employees.
"HR departments have an opportunity to lead efforts to manage pervasive communications practices that tend to overwhelm employees, simplify the work environment, create more flexible work standards and teach managers and workers how to prioritise workloads," he explained.
For a business trying to improve communication without overspending on expensive hardware, a teleconferencing service can connect employees with faster resources, while still using an office's existing phone networks.
For those who'd like to add a visual element to their discussion, web conferencing can be used on virtually any desktop or laptop computer, meaning a higher number of employees can get more engaging information quicker.
More than half of the Deloitte survey respondents said their organisations are not doing enough to help workers address information overload. Don't be one of them; contact Eureka Conferencing online or on 1800 735 260.