Conducting a job interview via a teleconference

It's not always possible to interview potential employees in person, usually because the candidate is located overseas. However, there is an easy way to conduct interviews seamlessly, no matter where the candidate is located.

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While a regular phone call could be used, most job interviews include more than one interviewer asking the questions. As such, a teleconference is a much more appropriate solution as it allows many people to be on the call at the same time.

Job interviews conducted via a teleconference can be just as effective as those performed in person, while offering several other advantages.

Advantages of teleconference interviews

1. A wider range of candidates

Businesses can interview a wider range of candidates via teleconference as there's no need for travel, so job seekers can easily be interviewed from anywhere in the world. Teleconference interviews give you access to a huge range of talent so you'll be able to hire the best person for the job. Interviewing this way means it's completely possible that a new employee may not meet their employer in person until their first day on the job!

Nayler Business Solutions managing director Eric Clementson says, "job interviews via phone short circuit travel time and speed up the recruitment process, particularly where regional, interstate or overseas job seekers are involved. This not only saves time but can also be more economical for employers seeking to fill positions quickly."

2. Reduced pressure on candidates

Participating in a teleconference interview rather than an in-person interview means there's less pressure on the potential new employee as they are participating in the interview from the comfort of, most likely, their own home. This will help to relieve the stress commonly associated with job interviews, reducing nervousness and allowing candidates to present themselves in the best possible light to their possible future employer.

3. Interviewers can join from anywhere

As the interview is taking place over the phone, the interviewers can join from wherever they happen to be, whether that's in the office or on the road. This way they don't need to travel into the office specifically for the interview, saving them time and money on travel.

Tips for interviewers

For businesses conducting teleconference interviews, here are some important tips to remember.

1. Listen carefully to voice tone

In the absence of body language, the only tangible feature to judge a candidate on is their voice. However, this can provide vital insight into the candidate's enthusiasm, attitude and level of professionalism.

The candidate will likely be nervous, but this shouldn't be confused with a lack of interest in the role. This means the interviewer(s) should be trained to pick up on verbal cues during teleconferences and how they can affect an interview.

2. Silence is fine

There will be periods during interviews via teleconferencing where there will be silence. This could be due to either the interviewer taking notes or the candidate thinking about their answer, but it is important to let the conversation flow.

If you allow the candidate moments of thought or clarity, they could provide valuable information which will determine their suitability for the role.

3. Record the interview

Recording the interview allows you to listen back to it at a later time if necessary. This gives you the opportunity to pick up on comments or claims the interviewee made that you may have missed while the meeting was taking place. If there's anything you feel the need to follow up on, you can call them to clarify.

You can also share the recording with people who couldn't take part in the live interview so they can evaluate the candidate.

 

Tips for candidates

1. Check your tech

Test your phone line before the interview to make sure there's no echo or other noises on the line. Make sure you're located in an area with decent coverage so there's no risk of the line dropping out. If you're using a mobile phone, make sure your phone has enough battery to last the length of the interview.

2. Location, location, location

Choose a quiet location to take part in the interview, where you won't be disturbed. Make sure there are no barking dogs, people talking near you or any other background noise. If you're at home, make sure you will not be interrupted by children or pets.

3. Dress professionally

Even though the interviewer can't see you, the clothes you wear for the interview may affect you more than you'd think. If you're dressed professionally, you'll automatically act more professionally while speaking on the phone. It will also help if you conduct the interview while standing up. This helps you speak more clearly and you may be able to control your nervousness better if you are able to easily move around.

Interviewing candidates via a teleconference is steadily growing in popularity around the world. Don't get left behind - conduct your next round of interviews via teleconference. You might find the perfect person for the role is someone who wouldn't have been able to attend an interview in person.

Learn more about teleconferencing

Topics: Teleconferencing

Last updated on August 3, 2017 17:24

Eureka Editor

Written by Eureka Editor