Teleconferencing and web conferencing services are not new to the business world - they have been successfully employed by innovative organisations for a number of years now, for a wide range of purposes.
Despite this, there are still a few misconceptions and myths regardingteleconferencingand web conferencing that need to be addressed. The biggest one is the idea that you require some level of technical knowledge to use either service.
This couldn't be further from the truth. If you can use a telephone, you can use a teleconferencing service. If you can use a computer, you will have no trouble conducting a web conference.
What do I need to know?
There is no set up or configuration required when conducting a teleconference. Once registered with your provider, you will be supplied with a standard telephone number that you can use to dial into the conference.
Host and guest conference access codes can also be set up to ensure that only authorised users are allowed to participate in your call. Either way, teleconferencing is as simple as dialling a phone number - regardless of whether you are hosting the call or simply joining in.
Web conferencing is slightly more complicated, although still very straightforward. A simple tool or application will usually need to be downloaded to your computer, allowing you to create and host an online meeting from your web browser. Easy to understand instructions will guide you through the process, ensuring your conference is set up and run successfully.
Participants can join by clicking on a link that you've sent them in an invitation. They will be taken directly to your conference where a passcode will enable them to view your screen.
What if something goes wrong?
Hosting and participating in a teleconference or web conference is a simple and straightforward process. However, there may be incidents where technical issues or human error result in the conference being disrupted.
The best teleconferencing and web conferencing services will therefore provide 24/7 support to help you with any issues you may have.
If you are hosting a large, important conference with a significant number of participants, it's important to get in touch with your provider first in order to ensure you are set up correctly and that assistance is standing by should it be required.