Communication key in project decision making process

121015Projects come in all shapes and sizes. However, if there is one common element key to the success of each and every project, it would be decision-making.

If project managers, business leaders, clients and stakeholders fail to make the right decision at the right time, it's easy to see problems surfacing. 

According to the Capturing the Value of Project Management Through Decision Making report published by the Project Management Institute (PMI), 79 per cent more projects achieve their goals and intent when there is a sound decision-making process established.

Hurdles to good decision-making

When projects don't work out as expected, it is important that businesses get to the root of the issue. Based on PMI's insight, one of these problems is related to communication and the way project-critical information gets to the people who make the decisions. 

PMI noted that decision-makers across 81 per cent of businesses don't have the data required to get the project up to standard. Whether in the form of risk assessments, project requirements or insight, a lack of communication between all parties prevents good decisions being made.

PMI President Mark A. Langley explained this concept in more detail.

"Informed decisions guide projects and programs through planning, implementation, and completion," he said.

"To achieve business goals, organizations need to proactively empower project teams by consistently providing the right information to decision-makers at the critical points in the project lifecycle."

In a 2013 PMI article, Senior Project Manager at ÅF Technology ABa in Kronober, Erik Anderson, noted all parties must be on the same wavelength to get a project up to the required standard.

"I liken good communication to a dance. Both partners must exchange and understand the signals sent," he said.

How can conference calls assist decision-making?

If the communication channels are impacting your decision-making abilities, there are innovative ways of addressing this problem. One option is to begin teleconferencing.

With the possibility of over 200 individuals on the call at once, project information and requirements can be spelt out to all parties. This can ensure that everyone is on the same page and working towards the same goal.

For more information about the benefits of teleconferences, contact the team at Eureka Conferencing today.

Topics: Teleconferencing, Teleconferencing Tips, Conferencing Services

Last updated on October 12, 2015 09:47

Eureka Editor

Written by Eureka Editor