Web conferencing can prove to be an invaluable tool when training multiple staff across different offices or locations.
Whether you're unveiling a new company policy, deploying a new piece of software or explaining a new strategy or direction, web conferencing can allow you to communicate your message more effectively than would be otherwise possible using conventional means.
Here are four tips for conducting a successful web conference training session.
Choose your location wisely
As the person leading the web conferencing session, you need to position yourself in a quiet place where you know you will not be interrupted. Minimise the risk of background noise or distractions, as these can be highly disruptive for other participants.
Clear your screen and prepare your computer
When conducting a web conference training session - or any web conference for that matter - you need to ensure that your computer is properly prepared and free of any programs or windows that might cause an interruption.
Ensure automatic software updates are switched off and that there is no risk of your PC or laptop going to sleep during a period of inactivity. If you are using a PowerPoint slide show or other such presentation program, make sure it is full screened for maximum effect.
Keep sessions short or allow breaks
As with in-person training sessions, your web conferencing seminar will be much more effective if you leave time for breaks and rest periods.
According to the University of Utah Health Sciences Library, attention spans will begin to "decay significantly" after 20 minutes of concentration. If your session is going to extend to 30 minutes or more, consider splitting it up into multiple sessions or allowing 5 minute breaks as necessary.
Leave room for questions
One potential downside of a web conference training session is that participants may feel less comfortable asking questions, or may be confused as to how to get the presenter's attention.
This can be easily overcome by regularly pausing during the session to ask if everyone understands what's going on, or by leaving time for questions or concerns at pre-determined intervals. Best practise is to let participants know at the beginning of the presentation how and when to ask questions so their expectations are met.
Tags: Web Conferencing